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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann Smith

Ann Smith

May 7, 2025

5  out of  5
rating by Ann Smith
"Heathers team was very helpful and prompt with getting all the details and information back to me for my quote for business insurance. Wonderful customer service :)"
We responded:
"Thank you so much! We are always happy to help! Please do not hesitate to reach out if you need assistance with your other insurance needs. "
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Johanna ruiz

May 5, 2025

5  out of  5
rating by Johanna ruiz
"Lo recomiendo talmente muy profesional con mucho respeto un servicio al cliente muy bueno trato, ofrece el producto adecuado para el cliente y contesta todas las dudas muy satisfecha con el servicio gracias"
We responded:
"Muchas Gracias, Johanna! Me alegra saber que te sentiste bien atendida y satisfecha con nuestro servicio. Siempre es un placer ayudarte y brindar la atencion que mereces! Gracias por la confianza! "
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dorca hernandez

May 1, 2025

5  out of  5
rating by dorca hernandez
"Muy buenas servicio melody"
We responded:
"Gracias por tu confianza. Siempre estare aqui para ayudarle con lo que necesites!"
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IamJayKelly

May 1, 2025

4  out of  5
rating by IamJayKelly
"Had quotes accessible with in minutes of conversing, my auto quote is more than what I currently have with my current insurer but I had the ability to bundle other insurances making payments convenient for me. The staff was very polite with me and overall I have no complaints"
We responded:
"Thank you, Jadon! I enjoyed getting to know you during our conversation and happy we were able to help you with your auto and home insurance needs! "
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Ori M

April 26, 2025

5  out of  5
rating by Ori M
"Melody was very professional, prompt and friendly. Even with my busy schedule she was patient and made the process very easy. Highly recommend."
We responded:
"Thank you so much! It was truly a pleasure working with you!"
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Robert Stearns

February 14, 2025

5  out of  5
rating by Robert Stearns
"State farm my agent is really honest she gets a tan on her survey"
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Sherrie

February 12, 2025

5  out of  5
rating by Sherrie
"Heather Andrus State Farm is the best. Always professional and courteous. If you are looking for auto insurance give her office a call."
We responded:
"Thank you, Sherrie!"
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Kristina Yoder

October 23, 2024

5  out of  5
rating by Kristina Yoder
"Heather and her team are so impressive. Kind, Thoughtful and hard working. Recommend them for insurance in Anchorage."
We responded:
"Thank you, Kris!"
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Stacie Albright

April 24, 2024

5  out of  5
rating by Stacie Albright
"The team just deals. Under all circumstances. Go Heather & Team!"
We responded:
"Thank you, Stacie! Always a pleasure working with you!! "
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justin scott

April 5, 2024

1  out of  5
rating by justin scott
"Warning! They will do everything they can to deny your claim and avoid payment! I've been with them for almost 20 years, never missed a payment and when I needed them they weren't there for me. Not good neighbors."
Profile photo of June Pemberton

June Pemberton

March 29, 2024

5  out of  5
rating by June Pemberton
"We needed our cards for the jeep and our agent was closed. We called Heather and she graciously helped us at no charge so we have our information on hand. Awesome Customer Service! She was quick and efficient. She made sure we had what was needed! Thank you Heather😊"
We responded:
"Hi June! Thank you for the review! We are always happy to help!"
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Andrew Gilda

February 7, 2024

5  out of  5
rating by Andrew Gilda
"Good people, I give them 5 stars."
We responded:
"Thank you!!"
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George Makris

June 10, 2023

5  out of  5
rating by George Makris
"Their staff is most helpful"
We responded:
"Thank you!!"
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Drew Racine

May 7, 2023

5  out of  5
rating by Drew Racine
"My partner and I have used Heather and her team for a couple years for a couple different policies and I've always been professional and outstanding in their customer service and follow-up answering all of our questions and even doing extra due diligence to make sure we're in the best place possible."
We responded:
"Thanks Drew! Always happy to help!!"
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Mike Honcho

March 26, 2023

5  out of  5
rating by Mike Honcho
"Good people, good service, think I've been with them for 5+ years now, and able to answer all my questions (and I got a lot of them) - DG"
We responded:
"Thank you!"
Profile photo of Migle Chacorta

Migle Chacorta

March 14, 2023

5  out of  5
rating by Migle Chacorta
"Thank you Melody for always willing to help my family and myself when we have insurance questions and for my recent claim. Highly recommended! Great customer service in Alaska!!"
We responded:
"We appreciate you! Thank you so much!"
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Holu

January 8, 2023

5  out of  5
rating by Holu
"Melody was so nice and highly professional. Good place to be."
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Luke Trowbridge

March 5, 2022

5  out of  5
rating by Luke Trowbridge
"Heather did a great job in a time crunch to get an out of state policy transferred to Alaska to help out our Airmen recently stationed to JBER. Thank you for the prompt service and making it too easy for us."
We responded:
"Thank you, Luke! It was a pleasure working with you. I appreciate your kind words!"
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Jennifer Dieken

May 13, 2021

5  out of  5
rating by Jennifer Dieken
"Excellent Customer Service!"
Profile photo of Eisa S (Icemat)

Eisa S (Icemat)

January 28, 2021

5  out of  5
rating by Eisa S (Icemat)
"Clean and Friendly staff"
We responded:
"Thank you, Eisabinnasser!"
Profile photo of Pamalea Ramsey

Pamalea Ramsey

March 7, 2020

5  out of  5
rating by Pamalea Ramsey
"I want to thank all the guys State Farm 15th and gambell customer service absolutely excellent friendly attentive they make you feel at home so I want to give a big shout out to them I do appreciate you guys and I wanted it to be known thanks again guys"
We responded:
"You're too kind. It's always nice to see you! Thanks!"
Profile photo of Kim Murphy

Kim Murphy

February 23, 2020

5  out of  5
rating by Kim Murphy
"Heather is great! She is honest, personable, patient and gives good advice if you ask her for it. We always feel well taken care of. I would highly recommend her for your insurance needs. She is a great agent. I have had many different ones over the years and she is my favorite."
We responded:
"Always happy to help where we can. Thank you, Kim!"
Profile photo of PAMELA NUNOORUK

PAMELA NUNOORUK

December 5, 2019

5  out of  5
rating by PAMELA NUNOORUK
"Very helpful and great customer service"
We responded:
"Thank you Pam!"
Profile photo of Scott Hafer

Scott Hafer

November 23, 2019

5  out of  5
rating by Scott Hafer
"This location has been my insurance place since 1988. Always easy to make changes"
We responded:
"Thank you Scott. Always nice to see you in the office!"
Profile photo of Thomas Lorah

Thomas Lorah

November 13, 2019

5  out of  5
rating by Thomas Lorah
"The absolute best customer service around!!! Highly recommend!"
We responded:
"Thank you, Thomas. We appreciate your business!"