Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Freddy javier Montilla

Freddy javier Montilla

October 10, 2025

5  out of  5
rating by Freddy javier Montilla
"Melody otaegui me ayudó con mi seguro de auto muy amable gracias"
Profile photo of Rebeca Lee

Rebeca Lee

October 8, 2025

5  out of  5
rating by Rebeca Lee
"Amelia helped me and my granddaughter to get individual insurance and i'm very pleased, she explained everything in a professional way, thank you Amelia, very well done!"
We responded:
"Thank you so much! We appreciate the positive feedback and look forward to working with you! We are always here if you need us."
Profile photo of Nellie Fuimaono

Nellie Fuimaono

October 5, 2025

5  out of  5
rating by Nellie Fuimaono
"On October 3rd I took my chances to sign up with State Farm for my car insurance & Amelia is the person to be thankful for! She had the patience and clear explanation to help me through this process! This is a 10/10 perfect service! I appreciate your help Amelia!!!"
We responded:
"We appreciate your business, Nellie! Thank you for taking the time to leave us a review! We are always happy to help!"
Profile photo of Faith Virg-In Potter

Faith Virg-In Potter

October 2, 2025

5  out of  5
rating by Faith Virg-In Potter
"talked Professionally Helped alot was Friendly. . ."
We responded:
"Thank you, Faith!!"
Profile photo of Robert Miller

Robert Miller

September 26, 2025

5  out of  5
rating by Robert Miller
"good service"
We responded:
"Thank you!"
Profile photo of Martin Hatler

Martin Hatler

September 24, 2025

5  out of  5
rating by Martin Hatler
"I absolutely recommend this office. I experienced the utmost care and attention to detail from the moment I walked in the door."
We responded:
"You are so wonderful! Thank you for the kind words. We appreciate you taking the time to leave us a review with this positive feedback! "
Profile photo of Samuel Flores

Samuel Flores

September 19, 2025

5  out of  5
rating by Samuel Flores
"Gave clear details on what service I’m applying and walked me through the process step by step. Very Helpful!"
We responded:
"Thank you, Samuel! We are always here to review your policy coverage and discounts available. I'm so grateful we connected and found ways to provide more value with additional savings!"
Profile photo of Susan Brown

Susan Brown

September 13, 2025

5  out of  5
rating by Susan Brown
"I had a wonderful experience with State Farm thanks to Amelia. She was extremely helpful, patient, and kind throughout the entire process. Amelia took the time to answer all of my questions and made everything simple and stress-free. It’s rare to come across such genuine customer service, and I truly appreciate how she went above and beyond to help me. Highly recommend asking for Amelia if you need assistance—she’s fantastic!"
We responded:
"Thank you so much, Susan! We appreciate your feedback. Please don't hesitate to reach out if you have any questions or need anything else. We look forward to working with you!!"
Profile photo of Cilla

Cilla

September 11, 2025

5  out of  5
rating by Cilla
"Amelia was super nice and informative of all plans and bundles. Excellent customer service !"
We responded:
"Thank you so much! We are always happy to help!!"
Profile photo of Vaofua Muna

Vaofua Muna

September 10, 2025

5  out of  5
rating by Vaofua Muna
"Melody was so nice and very polite, she served me well today and was very patient. Everything was well explained in basic details and in a way that I can understand the changes made to my children’s life insurance. I highly recommend her to anyone who needs help with whatever service she can give. 😊, thank you Melody I appreciate your service."
We responded:
"Thank you so much for your kind words! It was truly a pleasure helping you with your children’s life insurance. We're so glad everything was clear and easy to understand. Your recommendation means a lot, and we're always here if you need any help in the future!"
Profile photo of Erin Twohy

Erin Twohy

August 6, 2025

5  out of  5
rating by Erin Twohy
"Melody was kind and helpful!"
We responded:
"Thank you so much, Erin!"
Profile photo of Abigail Healy

Abigail Healy

August 5, 2025

5  out of  5
rating by Abigail Healy
"Melody was super helpful and polite! She helped me update my insurance information and explained everything in detail to my understanding!!! Took her time to help me and was very patient!"
We responded:
"We appreciate your business! Always happy to help. Thank you, Abigail! "
Profile photo of Andrey Nikolaev

Andrey Nikolaev

July 22, 2025

5  out of  5
rating by Andrey Nikolaev
"Heather Andrus went above and beyond to satisfy my family insurance needs. She is very professional, friendly and customer oriented. We really appreciate all professional suggestions."
We responded:
"It was truly my pleasure!! Thank you, Andrey!"
Profile photo of siorra B

siorra B

July 11, 2025

5  out of  5
rating by siorra B
"Melody was the one who assist me in getting my insurance done, shes nice and friendly and accomodating which made the process easy 10/10"
We responded:
"Thank you so much for the kind words! It was truly our pleasure helping you out with your insurance needs! We're always here if you need anything in the future!"
Profile photo of Adianes Becquer

Adianes Becquer

May 21, 2025

5  out of  5
rating by Adianes Becquer
"Excelente servicio al cliente y atención personalizada, tanto en Español como Inglés! He tenido una experiencia increíble con State Farm - Heather Andrus . Desde el primer día, su equipo fue amable, profesional y muy eficiente. Me ayudaron a encontrar la mejor cobertura para mi auto . Se nota que realmente se preocupan por sus clientes. Además, mi agente siempre está disponible para resolver dudas o hacer ajustes a mi póliza. Melody es simplemente increíble! Desde el primer contacto, Melody ha sido una profesional excepcional. Gracias, Melody, por tu compromiso y excelente atención. ¡State Farm tiene una joya contigo! Recomiendo ampliamente State Farm a cualquiera que busque confianza, tranquilidad y un servicio de calidad. ¡Estoy muy satisfecha!"
We responded:
"¡Muchísimas gracias, Adianes! Fue un verdadero placer poder ayudarte. Nos alegra saber que te sentiste bien atendida y que confías en nosotros para proteger lo que más valoras. Tu reconocimiento significa mucho para mí y para todo el equipo. ¡Gracias por tu confianza y por ser parte de la familia State Farm! Aquí estaremos siempre que nos necesites."
Profile photo of Ann Smith

Ann Smith

May 7, 2025

5  out of  5
rating by Ann Smith
"Heathers team was very helpful and prompt with getting all the details and information back to me for my quote for business insurance. Wonderful customer service :)"
We responded:
"Thank you so much! We are always happy to help! Please do not hesitate to reach out if you need assistance with your other insurance needs. "
Profile photo of Johanna ruiz

Johanna ruiz

May 5, 2025

5  out of  5
rating by Johanna ruiz
"Lo recomiendo talmente muy profesional con mucho respeto un servicio al cliente muy bueno trato, ofrece el producto adecuado para el cliente y contesta todas las dudas muy satisfecha con el servicio gracias"
We responded:
"Muchas Gracias, Johanna! Me alegra saber que te sentiste bien atendida y satisfecha con nuestro servicio. Siempre es un placer ayudarte y brindar la atencion que mereces! Gracias por la confianza! "
Profile photo of dorca hernandez

dorca hernandez

May 1, 2025

5  out of  5
rating by dorca hernandez
"Muy buenas servicio melody"
We responded:
"Gracias por tu confianza. Siempre estare aqui para ayudarle con lo que necesites!"
Profile photo of IamJayKelly

IamJayKelly

May 1, 2025

4  out of  5
rating by IamJayKelly
"Had quotes accessible with in minutes of conversing, my auto quote is more than what I currently have with my current insurer but I had the ability to bundle other insurances making payments convenient for me. The staff was very polite with me and overall I have no complaints"
We responded:
"Thank you, Jadon! I enjoyed getting to know you during our conversation and happy we were able to help you with your auto and home insurance needs! "
Profile photo of Ori M

Ori M

April 26, 2025

5  out of  5
rating by Ori M
"Melody was very professional, prompt and friendly. Even with my busy schedule she was patient and made the process very easy. Highly recommend."
We responded:
"Thank you so much! It was truly a pleasure working with you!"
Profile photo of Robert Stearns

Robert Stearns

February 14, 2025

5  out of  5
rating by Robert Stearns
"State farm my agent is really honest she gets a tan on her survey"
Profile photo of Sherrie

Sherrie

February 12, 2025

5  out of  5
rating by Sherrie
"Heather Andrus State Farm is the best. Always professional and courteous. If you are looking for auto insurance give her office a call."
We responded:
"Thank you, Sherrie!"
Profile photo of Kristina Yoder

Kristina Yoder

October 23, 2024

5  out of  5
rating by Kristina Yoder
"Heather and her team are so impressive. Kind, Thoughtful and hard working. Recommend them for insurance in Anchorage."
We responded:
"Thank you, Kris!"
Profile photo of Stacie Albright

Stacie Albright

April 24, 2024

5  out of  5
rating by Stacie Albright
"The team just deals. Under all circumstances. Go Heather & Team!"
We responded:
"Thank you, Stacie! Always a pleasure working with you!! "
Profile photo of justin scott

justin scott

April 5, 2024

1  out of  5
rating by justin scott
"Warning! They will do everything they can to deny your claim and avoid payment! I've been with them for almost 20 years, never missed a payment and when I needed them they weren't there for me. Not good neighbors."