State Farm® Insurance Agent Heather Andrus

"Warning! They will do everything they can to deny your claim and avoid payment! I've been with them for almost 20 years, never missed a payment and when I needed them they weren't there for me. Not good neighbors."

"We needed our cards for the jeep and our agent was closed. We called Heather and she graciously helped us at no charge so we have our information on hand. Awesome Customer Service! She was quick and efficient. She made sure we had what was needed! Thank you Heather😊"

"Good people, I give them 5 stars."

"Their staff is most helpful"

"My partner and I have used Heather and her team for a couple years for a couple different policies and I've always been professional and outstanding in their customer service and follow-up answering all of our questions and even doing extra due diligence to make sure we're in the best place possible."

"Good people, good service, think I've been with them for 5+ years now, and able to answer all my questions (and I got a lot of them) - DG"

"Thank you Melody for always willing to help my family and myself when we have insurance questions and for my recent claim. Highly recommended! Great customer service in Alaska!!"

"Melody was so nice and highly professional. Good place to be."

"She was very nice,helped me with my claim and she put my mind at ease,when I had a claim only 9 days after I chose her agency,I think I will be with her for a long, long time."

"Have been helpful with what is car insurance and what can better help with insurance."

"Heather did a great job in a time crunch to get an out of state policy transferred to Alaska to help out our Airmen recently stationed to JBER. Thank you for the prompt service and making it too easy for us."

"Excellent Customer Service!"

"Clean and Friendly staff"

"I want to thank all the guys State Farm 15th and gambell customer service absolutely excellent friendly attentive they make you feel at home so I want to give a big shout out to them I do appreciate you guys and I wanted it to be known thanks again guys"

"Heather is great! She is honest, personable, patient and gives good advice if you ask her for it. We always feel well taken care of. I would highly recommend her for your insurance needs. She is a great agent. I have had many different ones over the years and she is my favorite."

"Very helpful and great customer service"

"This location has been my insurance place since 1988. Always easy to make changes"

"The absolute best customer service around!!! Highly recommend!"

"Was good for about 4 years until rates continued to climb with no claims ever made. $3,600 yearly for two liability and one full coverage is ridiculous. Saved $1,000 with Allstate! Plans are simple and easy to understand. No prorate bullcrap to fill out every few months, no more outrageous incorrect bills to straighten out every 3 months."

"Gotta have Insurance"

"Great Insurance, Great Agents!"

"I been going thru Heather Andrus State Farm here in Anchorage for awhile and I couldn't ask for a better support team ever! I trust them with my car insurance, life insurance and even my rental insurance. Amazing staff and always there to explain in every way you need it fit. My agent mariann is a god sent! Highly recommend this location 💯"

"I made a new policy"

"Best Customer Service! Heather, Jacob, Marianne and Natalie are Great People to work with and I would recommend this Agency to anyone!!!"